Tell us about your experience Back to Dashboard We'd love to hear from you Your feedback helps us to improve our product and processes. Name(Required) First Last Email PhoneJob Function(Required)Company Name(Required)Please answer some questions about our sales process:Machine PerformanceEase of installation(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Tape application quality(Required) 1 - Does not meet Quality 2 3 4 5 - Meets Quality Not Applicable Machine uptime(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Have you encountered any issues or malfunctions with the machinery?(Required) Yes No Machine Performance CommentsWhat parts have you had to replace?(Required)On average, how many cuts before blade replacement?(Required)Please rate our Support servicesTraining(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Access to virtual help(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable On-site support(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Client portal(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Access to spare parts(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Support communication(Required) 1 - Needs Improvement 2 3 4 5 - Excellent Not Applicable Support Service CommentsOverall experienceHow would you rate your overall experience with the company and the machinery purchased?(Required)Would you consider purchasing from RoboTape again in the future?(Required) Yes No FutureWhat features would you like to see on future versions of RoboTape?Is there anything else we can do to improve?Can we use your experiences in a Case Study or Testimonial?(Required) Yes Yes - anonymously (No last name or company information) No
